Membership Refunds

Membership refunds are not automatic and are not guaranteed. Each request is reviewed on its own facts.

Cancelling a membership stops future charges but does not, on its own, entitle you to a refund of a billing period already paid.

86 Club may approve a refund where it considers it appropriate, including where:

• — You were charged incorrectly, twice, or at the wrong amount.
• — A transaction was unauthorised.
• — Exceptional personal or operational circumstances justify it.
• — A refund is required by applicable South African law.

Email members@the86clubs.co.za with your member number, the payment reference shown in your member area, and a short explanation.

We aim to acknowledge requests promptly and to give a decision within a reasonable period after we have the information needed to assess it.

Approved refunds are normally processed back through the original payment method where possible. Where that is not possible, we will agree an alternative method with you.

Timing of the funds reaching you depends on your bank and our payment provider.

Clothing and merchandise purchases are governed by the store’s own returns and refunds policies and are not covered by this membership refund policy.